Frequently Asked Questions

If you don’t find what you are looking for, please feel free to reach out.

CAN I STORE CREDIT CARD INFORMATION FOR PURCHASERS IN QUALO?
Yes! QUALO stores all pertinent payment info, as well as any other customer data you want to track. And, it’s locked down with secure data masking so it’s super safe.
HOW DO I TRAIN MY STAFF ON QUALO?
It couldn’t more easier or more convenient. We have an easy-to-follow onboarding guide to get you started in QUALO. From there, we’re with you every step of the way to get you familiar with the software and how to get the most out of it.
WHAT PAYMENT SYSTEMS DO YOU WORK WITH?
Moneris and Elavon are the main payment solutions we currently work with. We are happy to discuss other options as needed by our customers.
WILL QUALO WORK ON MY TABLET OR SMARTPHONE?
Yes! QUALO has been built with responsive design and can be used on any smartphone, laptop, or tablet.
CAN QUALO TELL ME THE BUYING TRENDS OF MY CUSTOMERS?
Yes! QUALO’s deep reporting engine can allow you to grab all sorts of data and key reporting metrics. Things like customer buying behaviours, staff performance, regional sales performance and much more!
DO I NEED TO PAY FOR EACH STAFF MEMBER THAT USE QUALO?
No you don’t. A QUALO license is unlimited and allows you to have as many users as you need! Simple and easy.

CONTACT US

Interested in learning more? We want to hear from you.

Schedule a demo today and start focusing on what matters most!